Question 1

What is your minimum order quantity (MOQ)?

Accepted Answer

MOQ varies by product format and packaging. For most private-label lines we offer flexible low MOQs to help you test the market.

Question 2

Can you develop a custom formula for my brand?

Accepted Answer

Yes. Our R&D lab creates custom formulations from your brief, with physical samples typically ready within 7–14 days.

Question 3

Which certifications do you hold?

Accepted Answer

Our facility is GMP-certified and operates under ISO 9001 / ISO 22000 and HACCP systems. We also support Halal, FDA registration and SGS verification.

Question 4

Do you provide packaging and labeling?

Accepted Answer

We offer full customization of bottles, pouches, boxes and labels with your brand artwork, plus barcode and regulatory labeling support.

Question 5

How long does production and shipping take?

Accepted Answer

After sample approval, standard production runs typically take 2–4 weeks, followed by sea or air freight.

Question 6

Which countries do you export to?

Accepted Answer

We export to 60+ countries across North America, Europe, the Middle East, Southeast Asia and Oceania.

Question 7

What is the minimum order quantity (MOQ) for OEM/ODM orders?

Accepted Answer

Our standard MOQ is 3,000–5,000 units per SKU depending on the dosage form. Lower quantities may be available for market testing with a small-lot surcharge. Contact our team with your target formula for an exact quote.

Question 8

Can you produce to our proprietary formula?

Accepted Answer

Yes. We accept customer-supplied formulas and can also co-develop formulas with our R&D team. A signed confidentiality agreement protects your IP throughout the process.

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