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FAQ Archive · 2026

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Absolutely. We provide stock samples free of charge (you cover shipping) and can prepare custom prototype samples after a formal inquiry.

Use the inquiry form on any page or email our team with your product idea, target volume and market. We respond within 24 hours.

We validate shelf life through accelerated and real-time stability studies and recommend appropriate packaging (blister, bottle, stick pack) to protect the product.

We prepare commercial invoices, packing lists, certificates of origin and other export documents. Customs clearance is typically handled by your nominated broker.

We ship by sea (FCL/LCL), air, and express courier. We work with experienced freight forwarders and can handle DDP/DAP terms.

Our team assists with formula design, flavor profiling, packaging concept and regulatory positioning to shorten your time to market.

Yes. We accept customer-supplied formulas and can also co-develop formulas with our R&D team. A signed confidentiality agreement protects your IP throughout the process.

Every batch is tested for heavy metals, microbiology, pesticide residues and label-claim potency by our in-house lab and third-party labs.

Yes. Private label (your brand, our proven formula) is the fastest route to market, typically 2–3 weeks from artwork approval to finished goods.

We support reorders, formula tweaks, new SKU expansion and periodic quality reviews to help your brand grow.

Yes. A full COA including composition, microbiological and heavy-metal results is issued with every shipment.

Yes. Our workshop is GMP-certified and we hold relevant food-safety certifications. Audit reports and certificates are available upon request under NDA.

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