Question 1

What is your minimum order quantity (MOQ)?

Accepted Answer

MOQ varies by product format and packaging. For most private-label lines we offer flexible low MOQs to help you test the market.

Question 2

Can you develop a custom formula for my brand?

Accepted Answer

Yes. Our R&D lab creates custom formulations from your brief, with physical samples typically ready within 7–14 days.

Question 3

Which certifications do you hold?

Accepted Answer

Our facility is GMP-certified and operates under ISO 9001 / ISO 22000 and HACCP systems. We also support Halal, FDA registration and SGS verification.

Question 4

Do you provide packaging and labeling?

Accepted Answer

We offer full customization of bottles, pouches, boxes and labels with your brand artwork, plus barcode and regulatory labeling support.

Question 5

How long does production and shipping take?

Accepted Answer

After sample approval, standard production runs typically take 2–4 weeks, followed by sea or air freight.

Question 6

Which countries do you export to?

Accepted Answer

We export to 60+ countries across North America, Europe, the Middle East, Southeast Asia and Oceania.

Question 7

What is the minimum order quantity (MOQ) for OEM/ODM orders?

Accepted Answer

Our standard MOQ is 3,000–5,000 units per SKU depending on the dosage form. Lower quantities may be available for market testing with a small-lot surcharge. Contact our team with your target formula for an exact quote.

Question 8

Can you produce to our proprietary formula?

Accepted Answer

Yes. We accept customer-supplied formulas and can also co-develop formulas with our R&D team. A signed confidentiality agreement protects your IP throughout the process.

Question 9

What dosage forms do you manufacture?

Accepted Answer

We manufacture gummies, softgels, hard capsules, tablets, powder sticks, effervescent tablets, oral liquids, jellies and sprays — covering most supplement delivery formats.

Question 10

Do you provide private label services?

Accepted Answer

Yes. Private label (your brand, our proven formula) is the fastest route to market, typically 2–3 weeks from artwork approval to finished goods.

What are your incoterms?

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